xoraliventhis

Financial Excellence

Privacy Policy

xoraliventhis Financial Analytics Platform

Last Updated: January 15, 2025

1. Information We Collect

xoraliventhis collects various types of information to provide and improve our profitability analysis services. We gather personal information you voluntarily provide when creating an account, subscribing to our services, or contacting our support team.

Personal Information

  • Full name and professional title
  • Email address and phone number
  • Business information and industry sector
  • Payment details and billing information
  • Communication preferences and settings

Technical Data

Our systems automatically collect technical information including IP addresses, browser types, device information, operating system details, and usage patterns. This data helps us maintain platform security and optimize performance across different devices and networks.

2. How We Use Your Information

We process your personal data lawfully and transparently, adhering to Australian Privacy Principles under the Privacy Act 1988. Your information enables us to deliver personalized financial analysis tools and maintain high service standards.

  • Providing access to profitability analysis tools and reports
  • Processing payments and managing subscription accounts
  • Sending important service updates and security notifications
  • Improving platform functionality based on user behavior patterns
  • Responding to customer inquiries and technical support requests
  • Conducting research to enhance our analytical capabilities

Marketing Communications: We only send promotional emails to users who have explicitly opted in. You can unsubscribe at any time using the link provided in every marketing email.

3. Data Storage and Security

xoraliventhis employs robust security measures to protect your personal information against unauthorized access, disclosure, or misuse. Our data infrastructure follows industry best practices and Australian data protection standards.

Security Measures

  • End-to-end encryption for all data transmission
  • Multi-factor authentication for account access
  • Regular security audits and vulnerability assessments
  • Secure cloud storage with redundant backup systems
  • Employee access controls and privacy training programs

Personal data is stored on secure servers located within Australia. We maintain detailed logs of all data access activities and regularly review our security protocols to address emerging threats.

4. Your Rights and Choices

Under Australian privacy law, you have significant rights regarding your personal information. We respect these rights and provide clear mechanisms for exercising them through our platform or by contacting our privacy team.

Access and Correction

You may request access to any personal information we hold about you. If you believe any information is inaccurate or incomplete, you can request corrections through your account settings or by emailing our support team.

Data Portability

You can export your data in standard formats through our platform's export functionality. This includes your profile information, usage history, and any reports you've generated using our analysis tools.

  • Request deletion of your personal data (subject to legal obligations)
  • Opt out of marketing communications at any time
  • Restrict processing of your information for specific purposes
  • Receive copies of your data in portable formats
  • Lodge complaints with the Australian Privacy Commissioner

5. Data Sharing and Third Parties

xoraliventhis does not sell personal information to third parties. We may share limited data with trusted service providers who help us operate our platform, process payments, or provide customer support. All third-party relationships are governed by strict contractual obligations.

Service Providers

  • Payment processors for subscription billing and transaction handling
  • Cloud hosting providers for secure data storage and platform operation
  • Email service providers for communication delivery
  • Analytics providers for platform improvement and user experience optimization

We may disclose personal information if required by law, court order, or to protect our legal rights and the safety of our users. In such cases, we will limit disclosure to the minimum necessary information.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law. Account information is typically retained for seven years after account closure to comply with financial record-keeping requirements.

Usage logs and technical data are automatically purged after 18 months unless needed for security investigations. Marketing communication preferences are maintained until you unsubscribe or close your account.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze platform performance, and maintain security. Essential cookies are necessary for basic functionality, while optional cookies help us improve our services.

  • Authentication cookies to maintain your login session
  • Preference cookies to remember your settings and customizations
  • Analytics cookies to understand how users interact with our platform
  • Security cookies to prevent unauthorized access and fraud

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

8. Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through email notifications and prominent notices on our platform.

We encourage users to review this policy regularly to stay informed about how we protect their privacy. The effective date at the top of this document indicates when the policy was last revised.

Contact Information

For privacy-related inquiries, data access requests, or concerns about how we handle your personal information, please contact our Privacy Officer:

xoraliventhis Privacy Team
40-42 Commerce Dr
Robina QLD 4226
Australia

Email: info@xoraliventhis.com
Phone: +61412649185

We aim to respond to all privacy inquiries within 30 days of receipt.